Keep the Customer
Stay connected to every homeowner for the life of the equipment. No relationship goes cold.
Smart TapPoint™ Technology
Turn Every Installation Into Recurring Revenue
TapPoint™ helps service companies stay connected to homeowners long after the installation is complete. Homeowners can instantly access service history, maintenance reminders, warranty information, and direct scheduling — with just one tap.
Powered by Smart NFC Technology
No apps.No passwords.No friction.
Watch How One Tap Keeps You Connected.
In under a minute, see how TapPoint™ turns every installation into a lasting connection — no app, no friction.
Why Service Companies Choose TapPoint™
One Tag. Four Ways to Grow Your Business.
Every system you install becomes a lasting connection — and a recurring revenue opportunity.
Recover Recurring Revenue
Turn annual maintenance into steady, predictable revenue you can count on.
Ownership Transfer Protection
Stay attached to the equipment even when the home changes hands — you don't lose the customer.
Built-In Referrals
Homeowners show their TapPoint to friends and family, turning installs into new jobs — with zero ad spend.
The Numbers That Matter
Retention Beats Acquisition. Every Time.
The data is clear — keeping the customers you already earned is cheaper and more profitable than chasing new ones.
80%
of homeowners don't remember who installed their equipment
Source: ServiceTitan / Industry Reports
5×–7×
more expensive to acquire a new customer than to retain one
Source: Harvard Business Review
70%
of homeowners rely on reminders to schedule service
Source: FieldEdge / ServiceTitan
It doesn't take many returning customers to pay for itself.
Smart TapPoint™ Technology vs. Apps
Apps Get Ignored. TapPoint Gets Used.
Traditional apps are easy to forget. TapPoint lives on the equipment — so it's right there the moment a homeowner needs help.
Traditional Apps
- Requires download from the app store
- Needs passwords and logins
- Easily forgotten after install
- 71% abandoned within 90 days (Localytics)
- 25% used only once after download
TapPoint™
- Nothing to download — ever
- No accounts or passwords needed
- Always visible on the equipment
- One tap to connect, instantly
- Activated in seconds during install
The Process
How It Works
Three simple steps to stay connected with every customer.
1
Install & Activate
During installation, the technician taps the NFC tag with their phone to activate the system and set up reminders.
2
Homeowner Taps
When the homeowner taps the tag, they instantly see their system status, upcoming reminders, and your company's contact information.
3
Stay Connected
Customers schedule service, view maintenance history, and stay on top of upkeep — keeping your business top of mind year-round.
Works With Your Existing Setup
TapPoint Isn't Competition. It's the Missing Layer.
Already using ServiceTitan, FieldEdge, Jobber, or any other software? Your tools handle jobs after they're booked. TapPoint creates the moment that gets them booked — no integration, no conflicts, no changes to your current setup.
1
TapPoint™
Customer taps the tag → automatic SMS reminder.
2
Customer Calls
Books service through your normal channel.
3
Your Software
ServiceTitan, FieldEdge, or whatever you already use handles the job.
Field service software starts working when the phone rings. TapPoint is what makes the phone ring.
Simple Pricing
Start Small. Grow With Every Installation.
Join our Founding Partner Program and lock in preferred pricing as TapPoint™ expands nationwide.
★ Founding Partner Program
$249/month
+ $249 one-time setup
Everything you need to start generating recurring revenue from every installation.
- 25 Smart TapPoint™ Tags Included
- Maintenance Reminders & Service History
- Ownership Transfer Protection™
- Built-In Referral Generation
- Branded Homeowner Portal
- Dashboard & Monthly Reporting
- Team Training & Onboarding
Unlimited users. No large upfront investment. Scale as you grow.
Schedule a DemoIf Your Team Installs It, TapPoint™ Keeps You Connected.
HVACWater TreatmentSolarHome SecurityPermanent LightingGeneratorsPlumbingTankless Water Heaters
No matter what you install, every system becomes a lasting connection — and a recurring revenue opportunity long after the job is done.
Ready to Get Started?
The Installation Shouldn't Be the End of the Relationship.
Most homeowners forget who installed their equipment — and call someone else. TapPoint™ keeps your company connected long after the job is done, turning every installation into recurring revenue and repeat business.
Account ready within 24 hours. First tag activated in under 5 minutes.